Cancel Order Request

Request Order Cancellation

Need to cancel your order? We're happy to help — as long as your order hasn't been fulfilled yet.

Please email us at arlenes@theriver.com with your order number and email address used at checkout, and we'll process your cancellation request as quickly as possible.

Please note: cancellation requests are only possible for unfulfilled orders. We aim to respond within 30 minutes during business hours.